Exit Survey

Resident Satisfaction Survey

Welcome to the New Vision Recovery Center Resident Satisfaction Survey.

This survey is intended to provide valuable feedback to help us improve the quality of our programs and services.

Your responses are anonymous. Please answer each question honestly based on your experience.

We appreciate your feedback!

* Required question

Residents were encouraged and supported as needed to co-exist respectfully.

1.Residents were encouraged and supported as needed to co-exist respectfully.

The facility was clean and comfortable.

2.The facility was clean and comfortable.

The staff was respectful to me, and I always felt heard by them.

3.The staff was respectful to me, and I always felt heard by them.

I felt welcomed at New Vision upon arrival.

4.I felt welcomed at New Vision upon arrival.

I was always informed of medication changes and my treatment plan if I had questions.

5.I was always informed of medication changes and my treatment plan if I had questions.

I was able to get the type of treatment that I wanted and needed.

6.I was able to get the type of treatment that I wanted and needed.

I was satisfied with the meals provided.

7.I was satisfied with the meals provided.

If I ever needed help, I would return to NVRC.

8.If I ever needed help, I would return to NVRC.

I would recommend this facility to someone I cared about who was seeking treatment.

9.I would recommend this facility to someone I cared about who was seeking treatment.

My treatment needs were explored and addressed adequately.

10.My treatment needs were explored and addressed adequately.

I gained the tools and insight necessary to maintain recovery because of my participation in this program.

11.I gained the tools and insight necessary to maintain recovery because of my participation in this program.

I was able to play an active role in my recovery here.

12.I was able to play an active role in my recovery here.

Did you receive sanctions while in this program? (Select all that apply)

13.Did you receive sanctions while in this program? (Select all that apply)

What difficulties have you experienced while in this program? (Select all that apply)

14.What difficulties have you experienced while in this program? (Select all that apply)

In your opinion, what are you most proud of in your life today?

15.In your opinion, what are you most proud of in your life today?(optional)

If you are having doubts, what are your concerns with the program?

16.If you are having doubts, what are your concerns with the program?(optional)

Do you have any comments and/or changes for improving the program you would like us to know?

17.Do you have any comments and/or changes for improving the program you would like us to know?(optional)

What do you find is the most beneficial aspect of treatment that helped you?

18.What do you find is the most beneficial aspect of treatment that helped you?(optional)

Did you receive any extra services or help to overcome some of your barriers while in this program?

19.Did you receive any extra services or help to overcome some of your barriers while in this program?(optional)

What aspect of treatment do you feel was the least helpful to you?

20.What aspect of treatment do you feel was the least helpful to you?(optional)